Items removed from bag are not available for a full refund and are subject to a minimum 25% restocking fee.
Items with part numbers beginning with three (3) and nine (9) are non-returnable.
If you need to return your product for any reason, please complete the RMA Form. Fill out the form completely, place the RMA form in the container with the product properly protected to prevent damage, and ship (freight prepaid) to the factory.
Perma-Cal Industries, Inc.
1742 Orbit Way
Minden, NV 89423
Within a week of receipt the product will be evaluated and a customer service representative will contact you. You will be advised of the result of the evaluation and other relevant details.
If you have any further questions regarding returns please contact the factory.